Help centre

Most questions are answered on one of these pages. If yours is not, write to us.

  • How Cheffans works

    Booking a session, joining a class, the wallet and what happens live.

  • Fees and refunds

    What a session costs, what we keep, and exactly when you get your money back.

  • Safety

    How chefs are vetted, what is not allowed, and how to report a problem.

  • Become a chef

    Applying, payouts, earnings and what equipment you need.

Still stuck?

Write to support@cheffans.com and a person will answer. Include your booking reference if your question is about a session.